Questions & Answers
Online Giving FAQ
Online Giving FAQ
Questions & Answers
Are there any fees involved with online giving?
Yes, but not to you. You select the dollar amount for your gift, and that dollar amount will be recognized as your donation. You incur no additional costs or fees. Bethel Church pays approximately 3% of each contribution made by Visa or MasterCard for card processing services. You can choose to cover these fees if you would like by clicking the box above the 'Give now' button.
If Bethel Church wants to help people get out of debt, why is the use of credit card giving accepted?
Debit and credit cards can be an efficient tool for payments and purchases. Many people use them in place of a check or cash, then pay off the balance in full each month. For these people, we offer the option of using a debit or credit card for giving. Bethel Church believes and teaches that living "debt free" should be an important financial goal for all Christians. We recommend and encourage the use of electronic funds transfer (EFT) through an Automated Clearing House (ACH) from a checking account* rather than a credit card. Although many pay off their credit cards each month, many others don't. Please do not go into debt and pay interest on any gifts given to the church. *ACH transactions are only $0.30 per transaction through our giving platform.
Why is online giving a good idea?
Giving online turns your intentions into reality with ease. After prayers, decide whether your desire is to make a one-time or recurring contribution. You don't have to remember to write out a check each Sunday or each month, or remember to mail it or drop it off when you're gone for an extended period. It's all entirely confidential. Giving online is a personal preference. Here are a few reasons online giving may be a benefit to you:
If I want to set-up a recurring contribution, what are my options for the frequency of my gift?
Your scheduled contribution can be made one-time, weekly, every other week, monthly, or twice monthly.
Once I set up a scheduled contribution, can I change it or delete it?
Yes, Once you log into your account, you would select the "Scheduled Giving" tab. In "Scheduled Giving", you can disable your scheduled contribution, andchange the frequency, amount, banking information, or date. Once the contribution has been processed, however, it cannot be canceled. We can refund payments for up to a month if you contact the office.
I am not a regular attender or member, but I would like to make a contribution. Can I use Online Giving?
Yes. If you don't want to create an account you can click the Online Giving button and choose a one time payment.
How will I know that I set up my gift correctly?
Immediately after submitting your contribution, you will receive an email verifying your contribution.
When will contributions be taken from my account?
Contributions will be taken from your specified bank account within 48 business hours of the date you requested. This time frame allows the contribution to process through your bank and the church's bank. If the date of your contribution falls on a weekend or a holiday, the transactions will be initiated on the next business day.
How can I get a receipt of my online contribution?
You may print your Giving History page from your Online Giving account as a valid receipt. Your Online Giving gifts will also be included in your year-end contribution statement.
Will I still receive regular contribution statements from the church?
Yes. The church will continue to send year-end contribution statements to your e-mail or physical address to keep on file for tax purposes.
What payment methods can I use when giving online?
You can use a credit card, debit card, or Electronic Funds Transfer (EFT) through an Automated Clearing House (ACH)* from your checking account. *ACHs are preferred due to lower processing costs than cards.
Can I use my mobile phone for making donations?
You can use your computer, mobile phone, or tablet. You can also donate by phone via Text Giving.
Is my giving history confidential?
Yes. There is no change in security and privacy of your donations to Bethel Church. Your individual giving history is not publicly accessible.
Can I see and print my giving history?
Yes, simply login to your Online Giving account at any time to review and/or print your giving history.
What if I want to change credit cards or adjust the date/amount of a contribution?
Both of these options are available. Simply login to your Online Giving account, click 'Give' then 'Recurring donations'.
Is Online Giving safe?
Yes. We have taken steps to ensure that the online giving process is safe and secure from beginning to end. All of your giving data is secured by a number of security measures including your web browser's SSL encryption.
Can I change my email address and personal information?
Yes. Simply login to your Church Center account and click on the person icon in the upper right hand corner then click the 'My profile & settings arrow at the top.
If I have additional questions about online giving that have not been addressed, who do I contact?
For questions, concerns, or comments about Online Giving, please email: giving@bethelchurchak.org or call the office Monday - Thursday from 9 AM - 5 PM.